- The most demoralizing insult to women leaders is to be treated as if they do not know, understand, or remember basic business principles.
- Business leaders have to be careful to not get too chummy with vendors, as there may be a reluctance on the leader’s part to provide needed criticism or the vendors may lose their sense of urgency and responsiveness.
- “It’s good enough for government work” should not be an acceptable motto for government leaders or their constituents.